Rosewood Real Estate Services

Terms of Service

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1. Scope and acceptance

These terms govern use of the Rosewood Real Estate Services website and its enquiry and booking features. By using the website, you agree to these terms. If you do not agree, please do not use it. Property purchases, leases, management, renovation, agency and other professional services require separate agreements; those agreements govern the relevant transaction and prevail over these website terms where they conflict.

2. Property information is not an offer

Listings, photographs, descriptions, measurements, availability and prices are provided for general information and may change. Some information is supplied by owners, developers or other third parties. A listing is not a binding offer, confirmation of title, or guarantee that a property remains available. Confirm the property’s currency, sale or rental basis, payment period, taxes, fees and all material details with Rosewood before making a decision. Nothing on this website guarantees investment returns, rental income, appreciation or financing.

3. Independent checks and professional advice

Website content is not legal, tax, financial or investment advice. Before entering a transaction, obtain appropriate independent advice and verify title, ownership, permits, condition, dimensions and contractual terms. A website enquiry, brief or valuation request does not appoint Rosewood as your agent or create a completed property transaction.

4. Enquiries and appointments

Provide accurate contact details and only submit information you are authorised to share. Appointment availability is subject to confirmation. Please use the available booking controls or contact us if you need to cancel or reschedule. A consultation or viewing does not reserve a property. Any service charges, cancellation charges or other commitments must be disclosed and agreed separately before they apply.

5. Prices, fees and payments

The final price, agency fees, deposits, taxes, payment instructions and refund conditions must be set out in the relevant written agreement or confirmed documentation. Do not rely on a website listing alone as authority to transfer funds. Independently verify payment instructions through a known Rosewood contact, particularly if bank details change. These website terms do not create a payment obligation or replace the refund or cancellation rights in an applicable agreement or law.

6. Accounts and acceptable use

Keep your sign-in details and private booking links secure and notify us if you suspect unauthorised access. Do not impersonate others, submit fraudulent or unlawful material, attempt unauthorised access, interfere with the website, collect other users’ information or copy content in breach of applicable rights. We may restrict access where reasonably necessary to address misuse, security threats or legal obligations.

7. Website content and third-party links

Rosewood and its licensors retain rights in website text, branding, images and other materials. You may view content for personal property research; commercial reuse requires permission unless the law allows it. External links and third-party content are provided for convenience. Their availability does not constitute a guarantee or endorsement, and separate terms may apply.

8. Availability and responsibility

We aim to keep website information useful and accurate but cannot promise uninterrupted or error-free access. To the extent permitted by applicable law, Rosewood is not responsible for losses caused solely by reliance on unverified website information, third-party sites or interruptions outside its reasonable control. Nothing in these terms excludes liability for fraud or any liability or consumer right that cannot lawfully be excluded. Responsibilities under a signed service or property agreement remain governed by that agreement and applicable law.

9. Privacy

Our Privacy Policy explains how we handle personal information collected through the website. Marketing choices are separate from acceptance of these terms. Please review that policy before submitting information.

10. Governing law and concerns

These website terms are governed by the laws of Ghana, subject to mandatory rights that apply in another jurisdiction. Please contact info@rosewoodgh.com first so we can try to resolve a concern. If a dispute remains unresolved, the courts with jurisdiction under applicable law may hear it. A separate property or service agreement may specify different governing law or dispute procedures for that transaction.

11. Changes to these terms

We may revise these terms and will show the updated date on this page. Changes apply to website use from the date they take effect and do not retrospectively alter signed agreements. Review the terms when using the website and contact us if anything is unclear.

Contact Rosewood

Rosewood Real Estate Services · Dade Street, Cantonements, Accra, Ghana
Email: info@rosewoodgh.com
Phone: +233 271 555 666 : +233 20 977 6428

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